Terms and Conditions

1. Orders & Deliveries

We have a minimum order of $20 (excl freight). Orders will not be sent until payment has been made and cleared in our account. Orders can be placed via the shopping cart on this web site; by email; by fax; or by phone.

Delivery of items is subject to availability, and Cathedral Range Body Care cannot accept responsibility or liability for any item it is not able to supply for any reason. We do not back order.

2. Cancellation

Orders for standard stocked items can be cancelled up to point of dispatch, but not after goods are in transit. A restocking fee of $20 applies if stock is returned due to an error on the customer's part, such as a wrong delivery address was given by customer . This does not include change of mind.

3. Prices & Payment

The price of items is the current price at time of delivery, unless a specific price has been quoted. Personal cheques and money orders are accepted for on line purchases, but proceeds must be cleared prior to order dispatch.

3.1 Bank Account Details for Direct Deposit

Bank Name : National Australia Bank
Account Name : Cathedral Range Body Care
BSB : 083 503
Account No. : 165957396

4. GST Information

Prices displayed on the website are GST inclusive.

5. Freight

Prices do not include freight. We generally use Australia Post. If you prefer to use a different carrier, please let us know. Freight will be calculated on receipt of your order.

Please note you need to request registered post for Australia Post parcels if you wish to have your item tracked. This costs an additional $2.85. We accept no liability for any loss incurred due to non-delivery of Australia Post items which are not registered.

6. Refund Policy

When you buy, you should choose carefully. You don’t automatically get a refund for simply changing your mind.

You are entitled to choose a refund or exchange or credit if the products you’ve bought are:

  • Faulty
  • Significantly different to those shown or described to you
  • Not doing what they’re supposed to do.

You should notify us in writing or send us an email. A replacement will be sent to you upon receipt of the damaged item. Upon receipt of your returned item, refunds will be processed by direct banking or cheque.

It is the buyer's responsibility to send the item back to us complete with original packing. All other postages including international freight costs will not be included as part of the refund policy.

7. Disclaimer

No product on this website should be ingested. Illustrations in this web site are for purchasing guidelines only. Manufacturing changes can result in variations to illustrations. All measurements and capacities are approximate and can vary due to manufacturing changes. The depiction of colours is as accurate as reproduction allows.

Delivery of illustrated merchandise is subject to availability and Cathedral Range Body Care cannot be held responsible for delays. Any merchandise in the web site may be discontinued without notice.

This web site is for the general information in order to purchase items, and whilst all care has been taken, information in this web site is not to be taken as a substitute for specific advice. The way products perform, may vary from person to person. We do not claim that any product can heal, cure or prevent any form of disease or illness.

We accept no responsibility for any person who acts on the contents of this web site.

DISCLAIMER OF WARRANTIES AND LIMITATION OF LIABILITY

THIS SITE IS PROVIDED BY CATHEDRAL RANGE BODY CARE ON AN "AS IS" AND "AS AVAILABLE" BASIS. CATHEDRAL RANGE BODY CARE MAKES NO REPRESENTATIONS OR WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED, AS TO THE OPERATION OF THIS SITE OR THE INFORMATION, CONTENT, MATERIALS, OR PRODUCTS INCLUDED ON THIS SITE. YOU EXPRESSLY AGREE THAT YOUR USE OF THIS SITE IS AT YOUR SOLE RISK.

TO THE FULL EXTENT PERMISSIBLY APPLICABLE IN LAW, CATHEDRAL RANGE BODY CARE DISCLAIMS ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY AND FITNESS FOR A PARTICULAR PURPOSE.

CATHEDRAL RANGE BODY CARE DOES NOT WARRANT THAT THIS SITE, ITS SERVERS, OR E-MAILS SENT FROM CATHEDRAL RANGE BODY CARE ARE FREE OF VIRUSES OR OTHER HARMFUL COMPONENTS. CATHEDRAL RANGE BODY CARE WILL NOT BE LIABLE FOR ANY DAMAGES OF ANY KIND ARISING FROM THE USE OF THIS SITE, INCLUDING, BUT NOT LIMITED TO DIRECT, INDIRECT, INCIDENTAL, PUNITIVE, AND CONSEQUENTIAL DAMAGES.

CERTAIN STATE LAWS DO NOT ALLOW LIMITATIONS ON IMPLIED WARRANTIES OR THE EXCLUSION OR LIMITATION OF CERTAIN DAMAGES. IF THESE LAWS APPLY TO YOU, SOME OR ALL OF THE ABOVE DISCLAIMERS, EXCLUSIONS, OR LIMITATIONS MAY NOT APPLY TO YOU, AND YOU MIGHT HAVE ADDITIONAL RIGHTS.

* free shipping limited to orders within Australia only.

Ph +61 3 5774 7021

Get More & Pay Less

15% OFF
When purchasing more than 15 Soaps

FREE SHIPPING
When purchasing over AUD $100 *

Loading...