Replacement Policy

Please read before purchasing Cathedral Range products!

Retain the box in which the product is supplied, for your record of use by date.

We are using only the most “natural” preservatives available on the market in our products. This means that it is normal for our creams to go out of date reasonably quickly.
We have given our products a one-year use by date.

If your cream has gone off prior to the use by date, we will be happy to replace it.

Normal commercial skin care products available in most stores today, have a 36-month shelf life. For a lotion or cream to last that long, the manufacturer has to add potentially harmful parabens and other synthetic and chemical ingredients.
We do not want to do that, and therefore run the risk of seeing customers coming back dissatisfied because the product has changed its appearance over time.
Therefore, if you want to make sure that your purchase does not spoil and stays stable for a long time, you will have to buy a brand that can guarantee you a longer shelf life.

The normal way to store a cream or lotion is at an even room temperature and away from moisture.
One way however of extending the shelf life of our products, is to store the jar in the fridge. Just ensure that the creams are not subject to temperature fluctuations, since this will decrease their lifespan.

 

Thank you for your understanding.

The Cathedral Range Team

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Ph +61 3 5774 7021

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